How Our Car Lockout Process Works
When you call us, a dispatcher gathers basic information about your vehicle — make, model, year, and your exact location — and immediately routes the nearest available technician to you. Because we operate a fully mobile fleet throughout Raleigh, the Five Towns (Lawrence, Cedarhurst, Woodmere, Hewlett, and Inwood), the Rockaways, and the JFK Airport corridor, we can typically reach most locations in the service area quickly without requiring you to leave your vehicle or wait at an unsafe spot.
Once our technician arrives, they'll verify your identity and ownership of the vehicle — a standard step that protects every car owner in our community — and then assess the best entry method for your specific door and lock design. Modern vehicles use a wide variety of locking systems, from traditional mechanical locks to sophisticated multi-point locking rods, and our technicians are trained on domestic and foreign makes alike. Entry is performed carefully and methodically, not rushed, because a few extra minutes of precision is always better than a bent frame or a cracked window.
